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Computers & Digital Literacy · Grade 2

Troubleshoot Step by Step

Learners become careful problem-solvers: they describe a device problem precisely (including the exact message on screen), try fixes in a sensible order (simplest first, one change at a time, test after each), keep a short log of what they tried, and know when to stop and ask an adult.

  • 3 lessons
  • About 42 minutes
  • Troubleshooting check: 8 questions
  • Ways to answer: choose an answer, highlight a text, type a number, put in order and sort into groups
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What learners will discover

  • Describe a problem precisely: what I did, what I expected, what happened, and the exact words of any message.
  • Try fixes in a sensible order: the simplest checks first, one change at a time, and test after each change.
  • Keep a short log of what was tried and what happened, and know when to stop and ask an adult.

Lessons

  1. Say exactly what happened 3 steps2 practiceabout 13 min
  2. One change at a time 4 steps2 practiceabout 15 min
  3. Keep a log, know when to stop 4 steps2 practiceabout 14 min
  4. Troubleshooting check 8 questions at the end

Keep exploring

More 2nd grade computer skills

Guide for grown-ups